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Business owner wrapping holiday cookies for customer appreciation gift
Management

Business Owner Roundup: How Will You Show Customer Appreciation This Holiday Season?

The holidays are a time for small businesses to show some extra customer appreciation, and this year, your best customers may feel they need—and deserve—it more than ever. We asked business owners how they plan to thank customers this…

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Customer getting order handed to him in his car Sales

3 Retail Trends to Adopt This Holiday Season

How consumers shop has evolved significantly over the past two years, and independent retailers need…

Business owner holding baby while on phone Technology

3 Reasons You Shouldn't Rely on Residential Phone for Your Business

If you’re running a business out of your home—or work from home regularly or occasionally—you…

Management

How I Did It: Hired Successfully During the Great Resignation

For more than a decade, I was a solo recruiter helping other companies attract talent…