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Insights on Management

Business owner wrapping holiday cookies for customer appreciation gift

Business Owner Roundup: How Will You Show Customer Appreciation This Holiday Season?

by Kelly Spors

The holidays are a time for small businesses to show some extra customer appreciation, and…

0 comments | posted 4 weeks ago under Management

How I Did It: Hired Successfully During the Great Resignation

by Jennifer Scott, founder and CEO, HireEffect, Frisco, Texas

For more than a decade, I was a solo recruiter helping other companies attract talent…

0 comments | posted 4 weeks ago under Management
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Hybrid employee using business phone to talk with customer

Moving to a Hybrid Workplace? Here's How to Maintain a Great Customer Phone Experience

by Kelly Spors

As more small companies shift toward a hybrid work environment, they must consider how that…

1 comments | posted 3 months ago under Management

How I Did It: Built a Mission-Driven—and Profitable—Business

by Benjamin VandenWymelenberg, founder and CEO, Woodchuck USA, St. Paul, Minnesota

Whenever I introduce folks to Woodchuck USA, the custom wood products company I founded nine…

0 comments | posted 4 months ago under Management
Palm trees in a hurricane

Heat Waves to Hurricanes: How to Avoid Weather-Related Business Disruption

by Kelly Spors

Hot weather, hurricanes and other inclement weather conditions can all pose significant business disruption, including…

0 comments | posted 4 months ago under Management
Airplane flying over palm trees

Business Owner Roundup: Top Tips for Taking a Vacation (From Your Business)

by Kelly Spors

Many people are angling for a vacation this summer. In fact, one recent survey found…

0 comments | posted 6 months ago under Management
Business owner holding mask next to briefcase as pandemic winds down

Business Owner Roundup: What Changes are You Making as the Pandemic Winds Down?

by Kelly Spors

Americans are getting vaccinated (finally), and there’s hope that life and work will return to…

0 comments | posted 8 months ago under Management
Employee wasting time with co-workers on laptop video call

5 Activities Wasting Your Employees’ Time—and How to Stop Them

by Rebecca McReynolds

Time is probably the most valuable resource your business has, and you don’t want to…

0 comments | posted 8 months ago under Management